Unsere Werte

Absolute Customer Focus

Your ideas are our focus. Our modularized products and wide scope for customization allow for virtually any setup size and structure of dedicated and virtual servers. We take the necessary time to concretize your needs together with you and implement them in an optimal fit.

Reliable Competence

In addition to a stable, multi-resilient hosting infrastructure at locations in Germany, we offer you 20 years of experience in providing reliable and competent service. Highly experienced ScaleUp service technicians are available to you 24/7. As we see ourselves as your confidant business partner at eye level, we make sure that your IT supports you in the best possible and most efficient way. Every step on the way, we will take it with you!

Transparency

We seek to make our products and services transparent and understandable. For this reason we formulated binding Service Level Agreements (SLAs) to ensure a consistently high service quality. Your customer account gives you access to all relevant product and billing information in just a few clicks.

Openness

We give you access to the latest hosting technologies, generally pushing „no-lock-in“ open source solutions (Linux, OpenStack, Kubernetes). Our two OpenStack based Public Clouds are highly integratable and provide you maximum freedom for your ambitious multi-cloud /hybrid cloud project ideas.